Technology & Society
Connectivity, automation, and everyday technology are changing how cities run, how people work, and how communities live. This section looks at the programs, policies, and tools putting technology to work for real people, and what those changes mean for daily life.
We cover topics such as broadband access, digital equity grants, public-sector AI tools, and community technology projects. Each article explains who is affected and what changes for them, and links to official sources so you can check the details and find help or funding where it is available.
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Menlo Park Launches Laurel, an AI Chatbot for City Services
Menlo Park, California launched Laurel, a Citibot-powered chatbot, on its city website in August 2026. Here is what it costs, what it covers, and where a local newspaper found it wrong.
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California Approves Nearly $32M in Broadband Grants
The California Public Utilities Commission approved nearly $32 million in grants for fiber to 590 unserved homes, free Wi-Fi at four housing developments, and digital skills programs. The fiber is approved, not yet built.
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Cities Test AI Permit Checks: Results and Cost Evidence
Cities from Honolulu to Denver are testing AI tools that screen building permit applications. Here is what officials report, what the tools cost, and what no source has measured.